STILL NOT SURE?
Frequently Asked Questions
What tasks can a Pet Care Virtual Assistant® handle?
• Appointment scheduling for grooming, training, and vet visits
• Health monitoring and vaccine reminders
• Email, phone, and chat customer service
• Supply ordering and inventory management
• Social media content creation and community engagement
• Invoicing, billing, and general admin support
Can I choose the Virtual Assistant who works with me?
Yes! You’ll receive a shortlist of 3–5 trained candidates. You can review their portfolios, meet them, and choose the best fit for your business.
How soon can my Pet Care Virtual Assistant® start?
Most clients are paired and ready to begin working with their VA within 14 days after the initial discovery call.
Do Pet Care Virtual Assistants® work full-time or part-time?
We offer both options. However, full-time is recommended to ensure your VA is fully dedicated to your business for better consistency and productivity.
Do you manage the Virtual Assistants for me?
Yes! We manage your VA’s schedule, training, performance, reporting, and even payroll — so you can focus on growing your business.
Are the Virtual Assistants trained specifically for the pet care industry?
Absolutely. All of our VAs go through an intensive Pet Care Virtual Assistant® training program to learn the specific tools, systems, and language used across grooming salons, boarding facilities, retail, and more.
How is my Virtual Assistant paid?
We handle all payroll on your behalf. You pay Internet Staffing Solutions®, and we take care of the rest — no tax forms or added HR burdens.
Is my Virtual Assistant considered my employee?
No. Legally, they are employed and contracted through Internet Staffing Solutions®, which means no payroll taxes, benefits management, or compliance headaches for you.
Copyrights 2025 | Internet Staffing Solutions® |