Frequently Asked Questions

Do I get to choose which Virtual Assistant to work for me?

Absolutely, yes! We will introduce you to 3-5 qualified candidates. You will interview your favorites and choose who you want to work with.

How long before my Virtual Assistant can start working for me?

There’s a 7-10 days period before you meet your chosen Virtual Assistant. During that period, we will send you the candidate's portfolios so you can select who among them matches your preference and we’ll get your feedback from there.

Does my Virtual Assistant work for me full-time or part-time?

We recommend that all Virtual Assistants work full-time so they can be solely dedicated to your business. We believe you will get the best experience when your VA is working full-time to help you grow your business.

Do you help manage Virtual Assistants?

Yes, we manage VAs for you. We also do other services for your convenience like recruiting, training, getting them insurance, and even take care of the payroll so you won’t have to worry about anything.

Are the Virtual Assistants trained?

Definitely, yes. We hire skilled Virtual Assistants and put them through a 5-day specialty training program before we certify them and make sure they are qualified to work for our clients. They know fundamental skills to be a Virtual Assistant, like technical skills, communication skills, ethics, graphic designing, administrative tasks, lead generation, social media management, and more. They submit their work and put them in a Google Drive folder so we can send you their portfolios once we pair them up with you.

How do we pay the Virtual Assistants?

You don’t have to worry about the payroll, because we handle all financial matters for your VAs.

Is my Virtual Assistant my employee?

Technically yes, but in a legal sense, no. That is because you won’t have to pay any taxes or other fees since your contract is with a staffing agency. You don’t have to worry about any issues between you and your VA since we will provide them a Non-Disclosure Agreement.

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