TERMS OF USE
Welcome to Internet Staffing Solutions. We specialize in providing top-quality virtual assistant services to the pet care industry. By accessing or using our services, you agree to comply with and be bound by these Terms of Service ("Terms"). Please review these terms carefully before using our services.
Acceptance of Terms
By using the services provided by Internet Staffing Solutions, you agree to be bound by these Terms and any amendments made from time to time. If you do not agree to these Terms, you should not use the services.
Privacy Policy
Technical Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, and operating system. This information is used to ensure the technical functionality of our services and may be used for analytics and service improvement.
Use of Information
The information collected is used to:
We may share the information we collect in various ways, including the following:
Service Providers: We may share information with third-party service providers that we employ to provide services on our behalf, such as handling the processing and delivery of mailings, SMS, providing customer support, processing transactions, or performing statistical analysis of our services.
Business Transfers: Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Facebook Ads: We use Facebook advertising to promote our services to potential clients. When you interact with our ads on Facebook, we may receive information about your engagement which helps us to understand the effectiveness of our advertising campaigns. This information includes general demographic details and interactions with our ads.
Use of Services
You agree to use our services for lawful purposes only and in a way that does not infringe or restrict anyone else’s use or enjoyment of the service. Prohibited actions include, but are not limited to:
Transmitting offensive or obscene material.
Harassing "Internet Staffing Solutions” team members or creating distress through aggressive behavior.
Disrupting the operational flow with excessive use of services or security breaches.
Payments and Billing
Analytics: We use tools like Facebook Insights, Google Analytics and other social media platforms to analyze website traffic and understand user behavior on our site. This data helps us to optimize our website and tailor our advertising strategies.
Payment Due: Fees are due as specified in the service agreement and must be paid on the invoice date.
Late Payments: If payments are overdue, we will send reminders. Services may be suspended if two invoices remain unpaid. Accounts overdue by 30 days may be sent to collections, and additional charges may apply.
Refund and Return Policy
Refunds: If you are not satisfied with the services received, you may request a refund within 30 days of service delivery, except for the sign-up and training fees, which are non-refundable.
Delivery Policy: We strive to deliver our virtual assistant services promptly and efficiently upon agreement and payment. The delivery timeline will be communicated to you during the onboarding process and may vary based on the specific requirements of the tasks assigned.
Cancellation Policy: Services may be cancelled at any time. To terminate your services, please notify our client care team at least two weeks in advance. This notice helps manage the transition and supports both your needs and those of your assigned virtual assistant.
Return Policy: As our services are primarily intellectual and labor-based, we do not offer returns in the traditional sense. However, if you encounter any issues or concerns with the services provided, please contact our client care team, and we will work with you to address them promptly and satisfactorily.
Intellectual Property
All content, trademarks, logos, and service marks displayed on our site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
Cancellation and Termination
Services may be cancelled at any time. To terminate your services, please notify our client care team at least two weeks in advance. This notice helps manage the transition and supports both your needs and those of your assigned virtual assistant.
Limitation of Liability
Internet Staffing Solutions will not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the services or any agreement with Internet Staffing Solutions.
Dispute Resolution
Disputes arising under these Terms will be resolved through arbitration in accordance with the rules of the American Arbitration Association, which are hereby incorporated by reference.
Modification of Terms
We reserve the right to modify these Terms at any time. Such modifications will be effective immediately upon posting. You agree to review these Terms regularly to ensure you are aware of any changes.
Security and Compliance
We comply with the Payment Card Industry Data Security Standards (PCI DSS). Our website and payment platforms utilize HTTPS encryption and adhere to industry best practices to ensure the security of your payment information.
Indemnification
You agree to defend, indemnify, and hold harmless Internet Staffing Solutions, its officers, directors, employees, and agents from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your breach of these Terms or your misuse of the service.
Governing Law
These Terms are governed by the laws of the state in which Internet Staffing Solutions headquarters are located, without regard to its conflict of law provisions.
Contact Us
If you have any questions or concerns about these Terms, please contact us at [email protected]
By using Internet Staffing Solutions services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
Last updated: August 2024
INTERNET STAFFING SOLUTIONS
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